Legal
Terms of Service
Last updated 18 June 2026
These are plain-language terms for Closio at our pre-seed stage. They will be revised with legal counsel as the company grows. By using Closio you agree to the terms below.
Acceptance of terms
By accessing Closio or booking a pilot you agree to these Terms. If you are using Closio on behalf of a company, you confirm you have the authority to bind that company to these Terms.
If you do not agree with these Terms, do not use the service.
Description of service
Closio is an outbound operating system for B2B companies. We run lead research, email outreach, cold calling, and reply qualification on your behalf to book qualified meetings on your calendar.
The service is delivered as a managed, done-for-you engagement and may evolve as we improve the product. We may add, change, or remove features over time.
Client responsibilities
You agree to give us accurate information about your ideal customer profile, your offer, and your target market, and to keep it up to date so we can do our work well.
You are responsible for your own sales process once a meeting is booked, for the claims made in your offer, and for complying with the laws that apply to your business.
Payment and qualified meetings
Closio is priced on performance: you pay only for qualified meetings delivered. Pricing is agreed in writing before any pilot or engagement begins.
A qualified meeting is a scheduled call with a prospect who matches your agreed ideal customer profile and has confirmed they want to speak with you. Invoices are issued for the qualified meetings delivered in a billing period and are due within the period stated on the invoice.
No guarantee of results
Outbound results depend on factors outside our control, including your market, your offer, pricing, and timing. We do not guarantee a specific number of meetings, a level of pipeline, or any closed revenue.
Nothing in the service or on this site is a promise of business outcomes.
Termination
Either party may end the engagement with written notice, on the terms set out in your pilot or contract. You remain responsible for amounts owed for qualified meetings delivered before termination.
We may suspend or end the service if these Terms are breached or if continuing would expose either party to legal or reputational risk.
Limitation of liability
To the maximum extent permitted by law, Closio is not liable for any indirect, incidental, special, or consequential damages arising from the service.
Our total liability for any claim is limited to the fees you paid us in the three months before the claim arose.
Governing law
These Terms are governed by the laws of Spain, and any dispute will be handled by the competent courts of Spain, unless we agree otherwise in writing.